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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Directions, Parking & Ride Share

Directions

We look forward to hosting you at the Ford Amphitheater! In order to stay true to our promise of being a great neighbor, we have collaborated with the City of Colorado Springs to develop a comprehensive traffic and parking plan. Our goal is to provide the highest-quality experience while minimizing the impact on our surrounding community.

PARKING

There are many parking options when attending events. The official parking map and details are below.

Ford Amphitheater Parking Guide

Buy Preferred Parking Today!

Preferred Parking Passes are $35 and available in advance via your event’s ticketing page on AXS.com. Parking can be purchased upon arrival via cash or card for $40. Preferred Parking guarantees the closest public parking to the venue.

ARRIVAL AND LOT INFORMATION:

Please use caution when approaching the venue as traffic patterns will be manipulated and we anticipate heavy pedestrian traffic.

The lot you will be directed to will be determined based on accessibility needs, VIP/Suite owner Status and if you have purchased Preferred Parking. General parking lots will be filled simultaneously based on need. Lot 1 & Lot 2 open two hours before doors on day of show.

Lot 1 and first row of Lot 2 is reserved for Suite/VIP Parking and Accessible Parking. A reservation for Accessible Parking is NOT required.

Lot 2 is reserved for all Preferred Parking purchasers and free to carpools until capacity is reached. *Carpools are defined as four or more people in a personal vehicle and does not include shuttles, buses, or car/limo services.

Ride Share: A dedicated ride-share loop is conveniently located just outside the South gate of Ford Amphitheater. Please follow the signage to ensure safe and easy pick-up and drop-off for all patrons.

Street Parking: Street parking on Spectrum Loop will be available at no additional cost on a first come, first served basis until capacity is reached. Spectrum Loop will remain open to through traffic with a partial closure behind the venue. The closure of Spectrum Loop will be manned and monitored to ensure safety and optimized traffic flow.

NEARBY OFFSITE PARKING:

Bass Pro Shop is a free and conveniently located lot within walking distance (8-10 min) of the venue. We encourage patrons to utilize this lot if they don’t mind a short walk or have plans within the Polaris Pointe district prior to the show (Bourbon Brothers Smokehouse & Tavern, Notes Eatery, etc.). This lot is free and open to all concert-goers until capacity is reached.

Additional no-cost parking is available in the Shuttle Lot at Compassion International. Shuttles will depart at 5:30pm for each show and continue 60 minutes after the show ends or until the Ford Amphitheater site is cleared.

Frequently Asked Questions

  • How did the Ford Amphitheater come to exist?

    Developed and built by Venu, formerly Notes Live dba Venu Holding Corporation (“Venu”), the Ford Amphitheater is an 8,000-capacity, state of the art venue in the heart of the Polaris Pointe development in Colorado Springs, Colorado.

    Ford Amphitheater offers an unparalleled view of the sun setting over Pikes Peak, America’s mountain, flanked by the United States Air Force Academy stadium and the renowned Air Force glass chapel.

    Ford Amphitheater is programmed and operated by AEG Presents. AEG Presents is one of the largest live music companies in the world. The company is dedicated to all aspects of live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals. AEG Presents operates in North America, Europe and Asia through 16 regional offices that support its tours which include such artists as Taylor Swift, Paul McCartney, Elton John, The Rolling Stones, Justin Bieber, BTS, Ed Sheeran, Katy Perry and Kenny Chesney; produce or support over 25 music festivals, including the iconic Coachella Valley Music & Arts Festival, Stagecoach, the New Orleans Jazz & Heritage Festival, Hangout Festival, Electric Forest, and Firefly; and owns, manages or books more than 80 clubs and theaters. AEG Presents produces and promotes more than 11,000 shows annually worldwide.

  • How do I buy tickets?

    AXS is the official Ticketing Platform of Ford Amphitheater. Buying through AXS is the best way to ensure the validity and authenticity of tickets for all shows at Ford Amphitheater.

    Online - Click the "Buy Tickets" link on the SHOW DETAILS page of the artist you would like to see.

    Purchase tickets via phone: 1-888-9-AXS-TIX (1-888-929-7849)

    Call Center Hours: Monday-Sunday, 7am–9pm M-F

  • How will I receive my tickets?

    AXS uses digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for Ford Amphitheater. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally.

  • What is Quick Pass?

    Your Quick Pass allows you to bypass the general entry line upon arrival to the venue. Simply ask our Guest Services team to be directed to the dedicated Quick Pass entrances at the North and South Gates.

    Quick Pass is NOT an early entry ticket and does NOT compete with artist-driven VIP programs. It is priority entry when doors open to the public, and allows purchasers to enter immediately if there is a large line to get in.

    *Note: Quick Pass requires a separate event ticket for entry. Each patron requires their own Quick Pass. All Quick Passes are non-transferable.

  • How do I purchase accessible seating?

    For accessible seating at Ford Amphitheater follow the ACCESSIBLE SEATING link on the AXS page for the event you’d like to purchase. Accessible seating tickets do not cost more than a non-accessible ticket.

    Accessible seating is available in many places within Ford Amphitheater, including the front and back sections for the fire pit suites, sections 102 and 104, 307 through 309 and the lawn. Ticket limits set by the promoter/performer for each show will be applied to accessible seating areas as well. Please check the seating chart for details.

  • What time zone is used for show time and on sale time?

    All dates and times are local (Mountain).

  • Why can’t I find an event on the website?
    • No performances are currently scheduled for Ford Amphitheater, date, or artist you may have selected.
    • Ford Amphitheater will only list an event after all information is confirmed with artist management. Events are always listed in time to purchase tickets the day they are put on sale.
    • Check the proper spelling of the artist, band, or venue. All words must be spelled correctly.
    • Check to see you entered the proper Search Type and the corresponding artist, city, zip, or venue.
    • Make sure there is proper spacing between your words (i.e. John Hiatt, not johnhiatt)
    • Try a different search method. Search by city or zip instead of artist name or building name.
    • The event may not be officially promoted by Ford Amphitheater or AEG Live. You may want to try finding the event on the artist’s official website or AXS.com
  • How do I subscribe/unsubscribe to a concert calendar for events in my area?

    CLICK HERE to subscribe to receive email alerts for presales, upcoming events, and more cool stuff.

    You may unsubscribe from this service at any time by clicking the unsubscribe link at the bottom of the concert calendar e-mail you receive.

  • How do I get directions to the show?

    Please visit our Directions page for detailed directions and a map.

  • The show is this week and my tickets haven’t arrived, they’ve been lost, or they’ve been damaged. What can I do?

    Please call AXS, not Ford Amphitheater, if you have these issues prior to the event. They have information to track your order and will recommend a solution. You can find directions on how to reach customer service at AXS here.

    For tickets purchased through artist fan clubs or other organizations, you should contact that organization directly for information.

  • What happens if my event is canceled or postponed?

    All refunds are available at your point of purchase. If you purchased your tickets through AXS, please contact them to receive a refund or exchange for a postponed or canceled event. Instructions for AXS regarding postponed and canceled events are here.

  • Where can I find information on suites and other premium seating options?

    Please visit our Suite Experience page for more detailed information.

    Ford Amphitheater is unable to verify or guarantee the authenticity of tickets that were not purchased directly through an authorized sales channel (i.e. Ford Amphitheater Box Office, AXS charge-by-phone, AXS.com). For this reason, we do not recommend purchasing tickets from third-party resellers. If a ticket is purchased through a third-party reseller, Ford Amphitheater is not responsible for any fraudulent activity and will not honor invalid tickets.

  • Are accommodations available for nursing mothers?

    Ford Amphitheater has partnered with Kaiser Permanente to provide guests with a Nursing Suite for a private comfortable place for nursing mothers. The Nursing Suite is located in the lower north plaza, to the right of the stage. Please ask any event staff personnel for direction and help access if needed.

VENUE POLICIES

All shows are rain or shine.

All shows are all-ages unless otherwise noted. Generally for concerts and special events, guests two years of age and older are required to have a ticket for entry.

Valid ID is either a current, government issued ID (e.g. driver’s license, passport, military ID) OR a copy of your birth certificate, driver’s permit, combined with a photo ID (e.g. school ID, gym membership.) We do accept IDs digitally only via the MyColorado app.

Ford Amphitheater uses walk-through metal detectors for all events. Guests should allow extra time for entry in the venue.

Alternative accommodations for screening will be provided to those who need it.

Guests who refuse screening will be denied entry.

Camera policies are different for every event. Generally, personal cameras are allowed in the venue. Flash photography, video, and professional cameras (A camera with a detachable lens or a lens that extends more than 5 inches) are not permitted without prior venue approval. At tour / artist / other request, this policy may change for any given event. If you have concerns or questions about a specific show please contact the venue.

CLEAR BAG POLICY
Ford Amphitheater enforces a Clear Bag Policy. Acceptable bag sizes and types include:

  • One clear bag no larger than 12" by x 6" x 12" OR a one-gallon clear re-sealable bag.
  • Clear, small fanny packs no larger than 13 ” by x 6” x 3”
  • Clutch purses no larger than 4.5” x 6.5”
Clear Bag Policy

PROHIBITED ITEMS
For the safety and security of our guests, the following items are NOT permitted into the facility:

  • No air horns/whistles
  • No animals (except service animals)
  • No cans
  • No chemicals
  • No coolers
  • No drones
  • No fireworks, smoke bombs, etc.
  • No illegal drugs
  • No large bags, large backpacks, suitcases, beach bags, equipment bags, hard case containers etc.
  • No large umbrellas
  • No laser pointers/pens
  • No lawn chairs that have legs or any metal on them Examples HERE
  • No metal water bottles / flasks
  • No outside alcohol (see Alcoholic Beverage Policies)
  • No outside food/beverages
  • One factory sealed water bottle (24oz. or under) per person IS allowed in the venue
  • No pucks, balls, or other missile-like objects
  • No selfie Sticks
  • No signs / signs attached to a stick or pole
  • No skateboards, roller blades, roller skates, roller shoes, etc.
  • No strollers or wagons
  • No tarps / Large Blankets
  • No unapproved pamphlets, handouts, advertisements, etc.
  • No weapons (i.e. knives, pepper spray, stun-guns, any concealed weapons, firearms, etc.)

Please also keep in mind:

  • Prohibited items can be show-specific, please contact the venue within a week of the show with any questions.
  • Management and security reserve the right to assess items on a case-by-case basis.
  • Any guests involved in a physical or verbal altercation are subject to ejection without refund and arrest.
  • There is NO overnight parking in the lots surrounding Ford Amphitheater.
  • Tailgating is NOT permitted in the parking lots.

ALLOWED ITEMS
These items ARE permitted:

  • Yes any rain gear (i.e., rain coats, rain jackets, etc.)
  • Yes blankets that are 8'x 8' or less in size
  • Yes empty plastic water bottles
  • Yes one factory sealed water bottle (24oz. or under) per person
  • Yes seat cushions, soft side seat backs, stadium seats (with no metal.) Examples HERE
  • Yes small, factory sealed food items pertaining to food allergies or medical needs
  • Yes umbrellas that fold to the size of your forearm
  • Yes wheelchairs, walkers, and canes used for disabilities

ALCOHOLIC BEVERAGE POLICIES
Ford Amphitheater and our partners strongly encourage responsible consumption of alcoholic beverages. A summary of alcohol policies is listed below:

  • You must have legal proof of age and be over 21 years of age to consume alcohol.
  • Any guest who is intoxicated before entering Ford Amphitheater may be denied entry to the facility without refund. Any guest found intoxicated within Ford Amphitheater or causing a disturbance as determined by management, will be asked to leave the facility without refund and may be subject to further consequences.
  • Ford Amphitheater does not allow alcohol (including bottled wine) to leave the venue.
  • There will be a limit of two alcoholic beverages sold to each guest, per purchase.
  • To encourage responsible drinking, Ford Amphitheater and Aramark participate in the Designated Driver program. The Designated Driver program promotes responsible consumption of alcoholic beverages.
  • Ford Amphitheater management reserves the right to eject without refund and/or cite any individuals under the age of 21 who illegally purchase, possess, or consume alcohol or are visibly intoxicated.
  • Individuals providing alcohol to those under 21 will also be ejected without refund and subject to citation.
  • The cutoff time for alcohol sales varies by event. Please contact any guest relations staff for more information. Alcohol cutoff times are subject to change.
  • Guests found with alcohol brought from outside the facility may be ejected without refund.

SMOKING POLICIES

  • Colorado state law prohibits smoking marijuana in public.
  • Smoking tobacco and vaping are only allowed in designated areas
  • Any guests smoking in a non-designated area will be subject to ejection without refund.

Seating Chart

About Us

Developed and built by Venu, formerly Notes Live dba Venu Holding Corporation (“Venu”), the Ford Amphitheater is an 8,000-capacity, state of the art venue in the heart of the Polaris Pointe development in Colorado Springs, Colorado. Venu identifies markets where entertainment options are limited and where demand is high for quality entertainment.

Currently under construction, the Ford Amphitheater will offer an unparalleled view of the sun setting over Pikes Peak, America’s mountain, flanked by the United States Air Force Academy stadium and the renowned Air Force glass chapel.

Amenities featuring 90 privately owned VIP luxury fire pit suites, Roth’s Seafood and Chophouse 5-star fine dining restaurant, and Brohan’s top-shelf rooftop bar, boasting over 150 of the most sought-after bourbons available, will make for an unforgettable and world-class dining and entertainment experience for every patron who visits.

The venue will be programmed and operated by AEG Presents. AEG Presents is one of the largest live music companies in the world. The company is dedicated to all aspects of live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals. AEG Presents operates in North America, Europe and Asia through 16 regional offices that support its tours which include such artists as Taylor Swift, Paul McCartney, Elton John, The Rolling Stones, Justin Bieber, BTS, Ed Sheeran, Katy Perry and Kenny Chesney; produce or support over 25 music festivals, including the iconic Coachella Valley Music & Arts Festival, Stagecoach, the New Orleans Jazz & Heritage Festival, Hangout Festival, Electric Forest, and Firefly; and owns, manages or books more than 80 clubs and theaters. AEG Presents produces and promotes more than 11,000 shows annually worldwide.

Contact Us

Ford Amphitheater’s lost and found is open on show days beginning at 12:30PM. Lost and found is located at our Box Office by the North Entrance off Spectrum Loop. To reach our box office, call (719) 563-9830.

For ticketing and customer service questions, please contact AXS support.